FOR IMMEDIATE RELEASE: February 13, 2006
Media Contact: John Gates, Elevate Communications, 617.536.8695 ext. 802
PORTSMOUTH, N.H. - Whaleback Systems™ introduced the first managed business phone service expressly designed for the needs of Small and Medium Businesses (SMBs). Whaleback offers the CrystalBlue Voice Service™ that provides SMBs with access to rich Voice over IP (VoIP) functionality that businesses can leverage via a simple broadband cable or DSL connection.
Whaleback provides a monitored, premises-based IP PBX-the SMB 1500-and executive IP phones. Whaleback's CrystalBlue Voice Service also features an all-inclusive local and long distance call package and is backed by a comprehensive service plan including installation and configuration, remote maintenance and monitoring, and 24x7 U.S.-based technical support.
"SMBs don't want to become phone companies-they want to efficiently manage their telephony costs while gaining access to advanced telephony services that increase the productivity of the workforce," said Mark Galvin, co-founder, president and CEO of Whaleback Systems. "Whaleback has engineered a unique managed service that allows customers to eliminate hidden charges and fluctuating monthly costs while capitalizing on the rich features of the first business solution built from the ground-up for Voice over Broadband (VoB)."
Whaleback's all-inclusive, flat-priced service package makes the most advanced business telephony technology immediately affordable for small and midsized businesses-without the operational hassles of maintaining equipment. Whaleback has leveraged cutting-edge technologies and the latest industry standards to engineer a simple, yet powerful and feature-rich business phone system that transports voice signals over a broadband connection.
SMBs can avoid investing in IP Centrex services that lock them into a carrier and often provided limited voice features, and they can avoid the large costs and hassles of purchasing and self-managing IP PBX platforms. Whaleback offers the first-and-only premises-based and software-driven enterprise telephony system available.
SMB 1500: The First IP PBX Designed for Broadband
The Whaleback SMB 1500 is the cornerstone of the service. It transports voice signals over broadband connections via native SIP trunks to drive down recurring bandwidth charges. Unlike IP Centrex and alternative PBX solutions, the SMB 1500 is premises-based and software-driven to simplify system management, enhance call quality and optimize network performance. It is deployed at an SMB's location and connected to an SMB's Ethernet network. The SMB 1500 offers linear, pay-as-you-grow scalability so SMBs can support up to 1,500 phone stations.
The SMB 1500 is an IP PBX, and it also features unique Key System Unit (KSU) emulation functionality such as shared and bridged line appearances, intercom with hands-free response and group paging. Traditional PBXs and IP Centrex services often do not include KSU emulation features, leading to tremendous user frustration.
The SMB 1500 offers a rich set of innovative features once only available on big business phone systems. The system features Road Warrior Functionality™ that allows businesses to seamlessly extend their office communications to employees that are on the road or working from home-irrespective of their location, underlying access network or endpoint device. Road Warrior Functionality allows SMBs to connect multiple offices, mobile employees and telecommuters as if they were all located under a single roof. The SMB 1500 seamlessly and securely integrates with desktop contact directories for unique one-click dialing that enables users to highlight a phone number and instantly call the number without having to key it into the handset.
An All-Inclusive, Money Saving Service
Whaleback Systems reduces companies' telecommunications expenses and eliminates fluctuating monthly costs with an all-inclusive, flat-rate, per-station service package. The package includes unlimited calling throughout North America, IP multi-line executive handsets, voice mail, video calling, desktop messaging, remote access, caller ID, speed dial, call forwarding, direct inward dialing, local number portability, auto-attendant, first-class sound quality, e-911 coverage and U.S.-based technical support. In addition, the fixed monthly fee includes the cost of the SMB 1500 as well as free upgrades and enhancements.
Simplified System Management
By seamlessly integrating with customer IT networks, the SMB 1500 simplifies system administration, improves staff productivity and enhances customer service. System-wide upgrades and moves/adds/changes are achieved with a quick click of a mouse.
Whaleback's CrystalBlue Voice Service with its all inclusive local and domestic long distance call package, monitored SMB 1500 IP PBX and executive IP phones is available today for a setup fee and a monthly charge of only $49.95 per seat. For more information call 603.812.0400.
About Whaleback Systems
Whaleback Systems is the pioneering developer of the first business phone solution built from the ground-up for broadband. Unlike traditional systems, the Whaleback CrystalBlue Voice Service is 100 percent premises-based and software-driven. It includes the only IP PBX with Key System Unit features and Road Warrior Functionality. Whaleback's all-inclusive, unlimited nationwide calling package makes the most advanced technology immediately affordable for companies that need between 5 and 1,500 phone stations. The Whaleback service is available through direct sales and through partnerships with channel partners and VARs. For more information, visit www.WhalebackSystems.com.
