You manage your business. We manage your communications.
Managed Service Center
Let the experts manage your business communications.
Improve quality and reduce costs for your business by letting Whaleback manage your communication network. Our managed services provide enterprise-class capabilities and support for a predictable monthly fee—without requiring a large, initial capital investment. We take the daily complex operational and management headaches off your plate so that you can focus on your core business.
What really sets us apart from our competition is our Customer Experience Specialists. We have a passion for superior service and a commitment to your business success.
Here is what our service includes:
- Direct and unlimited access to live, expert support
- Immediate response to your Emergency Support Tickets
- Configuration management available through your Customer Management System
- World-class data centers
- Round-the-clock network and service monitoring and management
- Hardware maintenance and replacement
- Nightly optimized cloud back-ups
- Immediate response to down events
- Email alerts to keep you abreast of your support request
Mass Society of CPAs
"Whaleback knows when there is a problem before we do – they can pinpoint it accurately right down to each handset – knowing whether the issue is the router, the phone or the connection to the phone."
Copyright © 2011 Whaleback Systems