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The CrystalBlue Voice Service delivers major productivity enhancement with broadband Voice Over IP tools for Small and Medium Businesses (SMBs). Advanced calling services allow employees to easily forward calls and remain in communications with customers and colleagues, and remote access features like Road Warrior Functionality allow employees to transparently access productivity-enhancing telephony services whether they are at home or on the road. Whaleback also offers features that integrate the desktop PC with broadband Voice over IP (VoIP). Voice mail is emailed to the desktop as .wav files, providing employees with ready access to messages without the need to pick up a phone. The Executive IP Softphone runs directly on a PC or laptop, allowing employees to avoid desktop clutter and rely on a personal computer for both data and voice communications. The innovative OrcaDial feature enhances productivity by delivering click-to-dial functionality across multiple applications. A user can highlight a phone number in a desktop application and hit the F10 key to establish a call. Unlike traditional click-to-dial features that work only with contact directories, OrcaDial works with diverse desktop applications, including Microsoft Word, Excel and PowerPoint as well as PDF files. It also allows users to click on phone numbers displayed on Web pages or email clients to initiate calls. Since the CrystalBlue Voice Service is designed specifically for the needs of SMBs, Whaleback can swiftly develop productivity features and enhancements that will further streamline communications across the company.
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