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Customers of Whaleback Systems efficiently manage bandwidth costs while relying on a managed and monitored telephony service that provides robust communications—without the hassles and headaches that come with buying, deploying and managing their own telecommunications infrastructure. Click through to access brief case studies of the following CrystalBlue Voice customers. Burlington County Special Services School District Reduces Telephony Costs 25% - Deploys CrystalBlue Voice to connect five schools
- Avoids the CAPEX and OPEX costs of maintaining and upgrading a legacy Avaya PBX and legacy phone equipment.
- Central management provides efficient control of over 380 phones across five buildings
NMDC Reduces Costs, Connects Offices, Improves Productivity - Northern Maine Development Corporation reduces costs $800 per month
- Remote offices in rural area linked over IP to eliminate toll charges
- OrcaFax enables desktop faxing, and OrcaMeeting enables audio and web conferencing
National Title Network Chooses a Managed Service from Bright House Networks To Control Costs - Whaleback and Bright House help title company improve cost control and scalability
- NTN controls initial costs and recurring capital expenses
- Solution deployed to support 75 active users with the ability to double that capacity in 12 months
Florida Design Firm Upgrades from a Hosted VoIP Service to the Managed CrystalBlue Voice Service - Haneke Design is a multidisciplinary design firm focused on delivering graphic and interactive solutions that produce positive business results.
- When the company moved to a larger location, management evaluated several VoIP solutions and selected the CrystalBlue Voice Service.
- The firm originally planned to purchase a PBX and manage its phone services in-house, but after speaking with Whaleback and its channel partner, Haneke Design selected CrystalBlue Voice.
- The company also relies on OrcaFax for inbound and outbound faxing, and Road Warrior for voice connectivity to remote workers.
Miami-Based Real Estate Firm Upgrades from a Hosted VoIP Service to the Managed CrystalBlue Voice Service - The typical deal size for Axis RP is greater than $20 million dollars. That is why it is essential that a reliable, high-quality phone service supports Axis RP’s position as an aggressive, high performance firm.
 - Axis RP recently deployed Whaleback’s CrystalBlue Voice service at its Miami headquarters.
- The installation service activation and training for CrystalBlue Voice for Axis RP was managed by a Whaleback Premium Partner.
- “In South Florida, businesses are naturally concerned with maintaining phone connectivity during difficult weather conditions. We needed a phone solution that we could depend on to help us communicate with customers and partners throughout the United States, and we also needed the ability to reduce the costs for our international calls.”
CrystalBlue Voice Surfaces on the Banks of the Charles River - Head of the Charles Regatta selects CrystalBlue for voice communications
- During race weekend, Whaleback expands the solution to provide end-to-end telephony service at the Regatta operations headquarters, including the organization’s international media center and its merchandise, sponsorship services and race committee offices.
- Non-profit organization reduces telephony costs over 50% by moving to CrystalBlue
Genesis Improves Call Quality and Reliability for Nearly 50 Employees 
- Provides employees and shared offices with VoIP via a voice-only T1 line
- OrcaFax allow employees to send and receive confidential faxes from their PCs
- Softphones allow voice connectivity from the road
- Road Warrior enables work from home
Management Consulting Firm Reduces Telephony Costs - Avoids the expense of buying and maintaining a PBX
- Troy Dolan Group reduces telephony costs 75%
- Implements faxing to-and-from the desktop with OrcaFax
- Softphones enable voice communications from laptops
Furniture Importer Increases Sales, Reduces Costs - Sunset Trading reduces voice costs 50%
- Unlimited national calling and discounted international calling drives down expenses
- Avoids the bandwidth charges of analog faxing by implementing OrcaFax
- Soft phones allow sales reps to access messages and place and receive calls from the road
Toy Importer Improves Service, Reduces Costs - Kid Galaxy migrates from Centrex to a managed service
- No internal IT staff, no problems
- Discounted international calling reduces costs of connecting with Asian manufacturers
- Customer complaints about poor-quality phone service go away
Real Estate Firm Relies On Advanced Productivity Features To Connect With Customers - Points Nor'East Properties grows from 6 to 24 agents in 18 months, easily scales it voice services
- Avoids the unpredictable costs of usage-based national long-distance services
- Realtors benefit from voice mail delivered via email, work from home capabilities, shared phones and other productivity features
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