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Whaleback Systems is a Managed Voice Provider and the pioneering developer of the first business phone solution built from the ground up for broadband. We provide technology and best practices to enable channel partners and service providers deliver a higher-margin managed VoIP service to their customers.
Whaleback Systems is a pioneering managed IP telephony service provider offering the first business phone solution built from the ground up for broadband to help Small and Medium Businesses (SMBs) and Small and Medium Enterprises (SMEs) reduce capital and operating costs while taking advantage of full-featured telephony solutions. The CrystalBlue Voice Service includes advanced telephony features and high Quality of Service (QoS) levels, and the entire service is monitored and maintained around the clock. Unlike traditional systems, the Whaleback CrystalBlue Voice Service is 100 percent premises-based and software-driven. It includes the only IP PBX with Key System Unit features and Road Warrior remote access functionality. Whaleback's tiered-minute pricing plans make the most advanced technology immediately affordable for SMBs and SMEs that need between 5 and 500 or more phone stations. The telephony service includes:
CrystalBlue Lite is a new managed VoIP offering that carriers with SIP trunking services can offer to small and medium business (SMB) customers. It features a unique new architecture for the delivery of managed VoIP services through the carrier channel, enabling SMBs to employ high quality, enterprise-class business telephony services with no capital expenditure costs and dramatically reduced monthly operating expenses. Whaleback Systems also has a new carrier partner program – a strategic go-to-market program designed for MSOs, CLECs,IXCs and Internet service providers interested in introducing the managed service to the SMB sector.
Whaleback offers managed voice services that free small-and-medium businesses (SMBs) from the expense, hassle and feature limitations of IP Centrex services or from the cost of installing and managing IP PBX systems. Partners can offer customers the most modern telephony technologies and leverage voice technology over broadband cable or DSL connections to help them reduce bandwidth costs. Partners can offer customers and prospects robust broadband voice features designed specifically for their needs while relieving them of the expense and headaches involved in managing telephony infrastructure.
Whaleback is led by a proven management team experienced in developing innovative communications solutions:
- Karil Reibold—Chief Executive Officer
- Wray West—Chief Technology Officer
- Melodye Mueller, Vice President of Strategic Sales
- David Zwicker—Vice President of Marketing
Ken Stess—Vice President of Corporate and Business Development Michael Feldman, Vice President of Engineering Nancy Millstrom, Vice President of Support Services
Whaleback Systems is conveniently located in the Pease International Tradeport in Portsmouth, New Hampshire. For more information, contact us by filling out this brief form or call the corporate headquarters at 603.812.0400.
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