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The CrystalBlue Voice Service is a managed service that frees Small and Medium Businesses (SMBs) from the expense, hassle and feature limitations of IP Centrex SMB managed services or installing and managing their own IP PBX systems.
SMBs can take advantage of the most modern telephony technologies and leverage telephony technology over broadband cable or DSL connections to reduce bandwidth costs. For the first time, SMBs can take advantage of robust phone features designed specifically for their needs without the expense or headaches involved in managing telephony infrastructure.
Whaleback Systems or one of our partners installs the SMB managed phone systems and train employees on how to quickly take advantage of its advanced features, and Whaleback provides 24/7 monitoring of its CrystalBlue Voice Service. Whaleback network engineers monitor the status of each customer, and sophisticated alarms and events are used to proactively troubleshoot network operations to identify any potential issues before they impact this SMB managed service.
No SMB wants to become its own phone company and manage the complexity of telephony services, and the CrystalBlue Voice Service allows SMBs to focus on running their businesses—and not on running their phone systems. They can rely on a managed service and take advantage of the latest features and technologies without the need for self-managing an IP PBX or waiting for the phone company to launch new features that address SMB requirements.
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