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VoIP Phone Service Calling Features

Whaleback's all-inclusive, flat-priced VoIP phone service makes the most advanced business telephony technology immediately affordable for small and midsized businesses without the operational hassles of maintaining equipment or wasting time learning how to use calling features. Whaleback has built VoIP solutions based on cutting-edge VoIP technology and the latest industry standards to engineer a simple, yet powerful and feature-rich business VoIP phone service that provides advanced, easy-to-use calling features that can be easily accessed from an Executive IP Handset or a PC-based Executive IP Softphone.

SMBs can avoid investing in IP Centrex services that lock them into a carrier and often provide limited voice features, and they can avoid the large costs and hassles of purchasing and self-managing IP PBX platforms. Whaleback offers the first-and-only premises-based and software-driven enterprise VoIP solution available.

The CrystalBlue Voice Service offers all the traditional business voice services such as voice mail, speed dialing and conferencing, but it also offers unique calling features ideal for Small and Medium Businesses (SMBs). The SMB 1500 is an IP PBX, but it also features unique Key System Unit (KSU) emulation functionality such as shared and bridged line appearances, intercom with hands-free response and group paging. Traditional PBXs and IP Centrex services often do not include KSU emulation features, leading to tremendous user frustration.

Businesses can take advantage of rich VoIP phone services, such as unified messaging. Voice messages can be stored as .wav files and emailed to the desktops of users or to their smartphones or PDAs. Users can program "follow me" services that automatically forward calls according to user-defined parameters. For example, calls can ring on a desktop phone and a home office at the same time, or an employee can use call forwarding to send an incoming call to a cell phone or landline number.

Companies can support direct inward dialing for all employees or a segment of the workforce, and can leverage broadband access to enable video calling. They can even implement mirrored phone extensions, so an employee's phone can ring in their office and in their home office at the same time. These are just a few of the many calling features of the CrystalBlue Voice Service. To find out more about the features of this managed service, read further about its productivity features and its innovative features for remote workers.

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