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The telephone can be the lifeline for the legal profession. It allows attorneys, paralegals and administrative staff to stay in constant communications to serve clients. It also allows law firms to increase productivity by providing sophisticated telephony services that are easy to use and deliver the flexibility needed to support legal professionals that are always on-the-go servicing clients. Until recently, law firms have had limited choices for selecting the right phone solution. Carrier-hosted IP Centrex services are developed by phone companies that purchase very large phone systems that they "carve up" into one-size-fits-all solutions that are often geared for larger companies. Law firms have little ability to customize telephony services and have been locked into the basic functionality offered by these plain vanilla solutions. The option of deploying and managing a PBX is no more appealing. Most IP PBX platforms are designed for larger companies, with the vendors offering scaled down versions to address the needs of Small and Medium Businesses (SMBs). No law firm wants to become its own phone company. They don't want the hassles of self-managing IP PBX operations and they don't want to be locked into the limited functionality available on IP PBX platforms "dumbed down" for SMB requirements. Whaleback is a managed service provider that developed the CrystalBlue Voice Service specifically to address the needs of the SMB market. It overcomes the limitations of IP Centrex services and traditional IP PBX platforms and offers the richest set of IP services available. It combines the features of IP PBXs and Key Systems Units and offers a rich feature set tailored to meet the needs of SMBs. Learn more about the calling, system, remote worker and productivity features of the CrystalBlue Voice Service, or contact us and a Whaleback representative will follow up with you to discuss the advantages your law firm can garner from the CrystalBlue Voice Service.
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